PokeDuo Privacy Policy
This Privacy Policy describes how PokeDuo ("we", "us", "our") collects, uses, and shares personal information when you visit or make a purchase from this Store.
Information we collect Order and contact details you provide: name, email, shipping/billing address, and phone number. Account information if you create an account. Payment information, which is collected and processed by our payment processor — we do not store full card numbers. Usage and device data collected automatically, such as IP address, browser type, pages viewed, and cookies or similar technologies.
How we use your information To process and fulfill your orders, including payment, shipping, and order confirmations. To provide customer support and respond to your requests. To send transactional messages and, where you've opted in, marketing communications. To detect and prevent fraud and keep the Store secure. To comply with our legal obligations.
How we share your information We share personal information with service providers who help us operate the Store — payment processors, shipping carriers, and analytics providers — only as needed to perform those services. We may also disclose information to comply with the law or protect our rights. We do not sell your personal information.
Cookies and tracking We use cookies and similar technologies to operate the Store, remember your preferences, and understand how the Store is used. You can control cookies through your browser settings; disabling some may affect Store functionality.
Data retention We keep personal information for as long as needed to fulfill the purposes in this policy, including legal, accounting, or reporting requirements.
Your rights Depending on where you live, you may have the right to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at [email protected].
Children's privacy The Store is not directed to children, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us so we can delete it.
Changes to this policy We may update this Privacy Policy from time to time.
Contact [email protected]